Mr Hilo 🌋 Privacy Policy
Last updated: February 28, 2025
Overview
Mr Hilo ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices concerning the collection, use, and protection of your data when you interact with our website and services.
As part of our commitment to transparency, we want you to understand how we handle your information and the choices you have regarding your data.
Information We Collect
Personal Information
- Email address (when you subscribe to our newsletter)
- Name (if provided during communication)
- Contact information (when you reach out to us)
Technical Information
- IP address
- Browser type and version
- Device information
- Operating system
- Time zone and location (country/region level only)
How We Use Your Information
We use your information for the following purposes:
- To provide and maintain our services
- To notify you about changes to our services
- To provide customer support
- To gather analysis or valuable information to improve our services
- To monitor the usage of our services
- To detect, prevent and address technical issues
- To send you marketing and promotional communications (only with your consent)
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Our specific retention periods are determined by the following criteria:
- Email subscription data: Retained until you unsubscribe or request deletion
- Analytics data: 26 months from the date of collection
- Communication records: 24 months from the last interaction
- Technical logs: 90 days
After the retention period expires, your personal information is securely deleted or anonymized. You may request earlier deletion of your data at any time.
Analytics and Tracking
Google Analytics
We use Google Analytics to understand user behavior and improve our services. This service:
- Tracks website performance and user interactions
- Collects anonymous usage data
- Uses cookies and similar technologies
- Adheres to data privacy regulations
You can opt-out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on.
Data Security
We implement industry-standard security measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Secure data storage and processing practices
- Regular staff training on data protection
Your Privacy Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Object to data processing
- Withdraw consent at any time
- Request data portability
- Lodge a complaint with supervisory authorities
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data during such transfers, in compliance with applicable data protection laws.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Policy.
Contact Information
For any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Mr Hilo
Email: [email protected]
We aim to respond to all legitimate inquiries within 48 business hours.
Legal Compliance
This Privacy Policy is designed to comply with applicable data protection laws and regulations, including but not limited to the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).